OTTO-CASE As nationwide wooden cellular cases company, we meticulously designed the most preferable, well-protected edges with 26 feet drop-tested, with a unique looking, laser-engraved and wood crafted iPhone & Samsung phone models; our phone cases have been such great visionary in today’s expanding and innovative cellular market. By saying its unique visual and attention-grabbing specifications, our special High-Tec designed and engineered wooden phone cases have great features of enhancing its quality more than ever. If we list the features of our wooden phone cases that are; Natural and durable wood surface Enhanced rubber bumper to hold your phone Metal plate inserted to be used with magnet holders SIM card and PIN compartments High-quality polycarbonate unique visual 4 sided shock absorbance bumper 26 feet drop tested High edges for screen protection Easy use and soft buttons Enlarged easy access charging port, headphones, speaker hole Engraved or color printed designs on wood surface Endless design options (800+ currently and increasing Universal cases that fit on multiple smartphones Curved stylish wood edges Variety of wood types among bamboo, cherry, walnut, rose Color coded cases such as natural wood, black, white
We will cover the shipping price for you for even a smallest order. All our suppliers are in US and products are shipped straight from supplier warehouse in USA. In some occasions due to high demand, the product may be shipped by suppliers from the manufacturing unit rather than warehouse which can be in any part of the world.
As we have hand picked top rated products and suppliers, when you order multiple products, you may get them as one package but in majority of cases you should expect each product to ship from different warehouses, arriving to you in different packages and at different times.
totBtot Inc aims to deliver all the orders with in 3-7 business days for majority of suppliers. As demands are higher and due to Covid-19 related issues, shipping times may be slower than targeted time, and we appreciate your patience. Some exceptions to the times above are orders from the following suppliers who are working round the clock but due to high demands their shipping is taking longer then usual (we will update the list as our suppliers update us with delays):
- Mylo Swimwear
- Sky Blue Saffron
- Lime Milo
- Turquoise Tiger
totBtot Inc. has a 15-day return policy, which means you have 15 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at firstname.lastname@example.org. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at email@example.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products, Lingerie and under garments, bra, bikinis, panties, underwear, head phones, ear phones and other related items). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items, clearance items or gift cards.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.